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The Pharmacy Show is sponsored by the pharmaceutical and med tech industries via Grants, Sponsorship, and Exhibition packages. Pharmaceutical companies have solely provided sponsorship through the purchase of exhibition space and/or sponsored speaker sessions with no further input into the arrangements or agenda of the meeting. Sessions delivered with input from our sponsors will always be marked on the programme. A full list of confirmed sponsors for PS24 is available here.

 

 

NEC BIRMINGHAM
12-13 OCTOBER 2025

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Enhancing patient safety using After Action Review

14 Oct 2024
Primary Care Pharmacy Theatre
Enhancing patient safety using After Action Review

Learning from Patient Safety Incidents and sharing those learnings in an open and transparent way does not always come naturally to the Healthcare sector in the way that it does with some other industries such as the Airline industry. Yet there is a Learning Response Tool that leaves blame and hierarchy outside the door and enables real learnings to be gained in an inclusive and empowering way. After Action Review (AAR) is an evidence based, proven method of enhancing patient safety. It is a means to make continuous improvement part of everyone's job, starting immediately. Utilising the power of AARs will change the way that you and your teams think, act and learn together from lived experience. Following the introduction of the Patient Safety Incident Response Framework (PSIRF) to the NHS, this could be one of the most valuable 30 minutes of the whole show!
Learning outcomes:
Learn what an AAR is and what it is not!
See some of the evidence behind AARs.
Hear the top tips for gaining maximum value from every AAR.
Understand how to create the right conditions for AARs, promoting unity and Psychological Safety.
Be able to list the ground rules to ensure that all participants can engage effectively and in an inclusive and supported way.
Find out how your teams can be trained to become AAR Conductors.

Chairperson
Nicola Wake, Pharmacy Integration Project Lead - NHS Specialist Pharmacy Service
Amanda Cooper, Associate Director Medicines Use & Safety Team - Specialist Pharmacy Service
Speakers
Mike Maguire, Clinical Lead Medicines and Pharmacy; Head of Healthcare AAR - NENC Integrated Care Board; iTS-Leadership
VIEW THE FULL PROGRAMME

2024 PARTNERS AND SPONSORS

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Official Covid & Flu Jab Training

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